1 Reply Latest reply on Aug 4, 2017 4:32 PM by Sanford Whiteman

    Triggering a campaign with custom email tokens per lead

      I am working on sending transactional emails via the trigger campaign REST API. The endpoint seems to take a list of leads. My understanding from this article is that it is not possible to supply custom program tokens per lead?

       

      For example, let us say I have a "Welcome" email that is sent shortly after signup. The email includes a custom message that is different for each user, and this message is supplied by a {{my.customMessage}} token. My understanding is that I cannot trigger the campaign with JSON like this, where the email tokens for each lead is respectively taken from the "tokens" field:

      {
        "input": {
          "leads": [
            {
              "id": 0
            },
            {
              "id": 1
            },
            {
              "id": 2
            }
          ],
          "tokens": [
            [{
              "name": "{{my.customMessage}}",
              "value": "Custom message for lead 0"
            }],
            [{
              "name": "{{my.customMessage}}",
              "value": "Custom message for lead 1"
            }],
            [{
              "name": "{{my.customMessage}}",
              "value": "Custom message for lead 2"
            }],
          ]
        }
      }
      

       

      My understanding is that the only batching I can do through the trigger campaign API would be the following, where the leads all get the same message:

      {
        "input": {
          "leads": [
            {
              "id": 0
            },
            {
              "id": 1
            },
            {
              "id": 2
            }
          ],
          "tokens": [
            {
              "name": "{{my.customMessage}}",
              "value": "Custom message for lead 0, 1, 2"
            },
          ]
        }
      }
      

       

      Is this correct? I am just trying trigger batch and send multiple emails with custom tokens in a single API request.