3 Replies Latest reply on Aug 10, 2017 12:49 AM by Nick Deboo

    Lead and contact activity log

    Nick Deboo

      I was wondering what lead/contact will get the activity if the lead and contact have the same email address.


      Mostly this process happens

      1. Lead in Marketo
      2. Lead gets points by activity
      3. In CRM we create a contact from that lead
      4. In Marketo we have a lead and contact with the same email address.


      How does Marketo define if the activity of the lead or contact should be updated?