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Contacts in Salesforce not synced to Marketo

Question asked by f58cab00941ce047997a5f56d0711a2df1647a16 on Aug 4, 2017
Latest reply on Aug 4, 2017 by Josh Hill

When I enabled the Salesforce sync in Marketo, the sync completed without any obvious errors. All of my Lead records in Salesforce came over, but none of my Contact records made it. Can anyone tell me whether this is expected behavior?

 

I did confirm that the ongoing sync works fine in all of the following scenarios.

  • Create a new lead
  • Update an existing lead
  • Delete an existing lead
  • Convert an existing lead into a contact
  • Update the contact converted from an existing lead

 

But after all this the contacts that existed when I first turned on the sync are still not in Marketo.

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