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Assigning the record to a queue

Question asked by 64c0b767e1d1226638895e61e29bd926c9ba7596 on Aug 1, 2017
Latest reply on Aug 1, 2017 by 64c0b767e1d1226638895e61e29bd926c9ba7596

Hi All,

 

I have nread this article here: https://nation.marketo.com/blogs/marketowhisperer/2016/04/06/using-the-sync-lead-to-sfdc-flow-step-to-insert-a-marketo-only-record

 

  • Caution: Salesforce does not allow "Contacts" to be assigned to lead queues.  In this case Marketo will create a duplicate "Lead" in Salesforce. Thus, be careful of allowing SFDC Contacts in Marketo to flow through a smart campaign using the Sync Lead to SFDC flow step and assigning the record to a queue.

What does it mean?

 

When we sync a contact from marketo to salesforce it will create a duplicate when using autoassignent rules?

 

Thanks

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