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How do I use Velocity Script to format Custom Object?

Question asked by d7881fdb1aff9f9d2d1fa2997907fee8c2876295 on Jul 24, 2017
Latest reply on Jul 24, 2017 by Sanford Whiteman

Hello Community,


We are using a Custom Object (see below) to sync up the Certificates we offer customers in the form of Air, Car, Cruise, etc. The Certificate information is stored in our CRM Member Maint, which syncs up with Marketo each morning.


Certificates Custom Object.png


We have created fields that are connected to the Certificates Custom Object. These fields are shown below:


Certificates Custom Object Fields.png

In our CRM, a customer’s certificate info can be viewed as shown below. We would like the ability to create a Velocity Script using this Custom Object that would allow us to show anyone who has just 1 certificate certain text in email. For example, “Don’t forget to use your certificate…” and for people with more than 1 certificate, “Don’t forget to use your certificates….” Do you have any suggestions for how we can go about doing this?




Thank you,