13 Replies Latest reply on Jul 25, 2017 12:25 PM by Sanford Whiteman

    Can I create segmentations using a custom object?

    Laura Kimball

      Hello,

       

      I would like to be able use dynamic content in emails to show people certain content if they have Travel Certificates (i.e. Air, Car, Hotel, Tour, Cruise, Land Excursions, etc.) vs. those who don't. However, the Certificate is set up as a Custom Object and not a Custom Field.  As a Custom Object, we're able to choose different aspects of the Certificate to include when creating smart lists and smart campaigns such as Certificate Type (Air, Hotel, etc.), Certificate Number, Certificate Status (Active vs. Expired), etc. The only problem is we can't segment those who have Certificates from those who don't in emails using Dynamic Content.

       

      Does anyone know a workaround for this or a way to mimic what we're able to do with Certificates as a Custom Object and apply that to Dynamic Content? For example, it would be nice to be able to drill down in an email and show people who have a Hotel Certificate certain content and people who have a Tour Certificate certain content.

       

      Thank you!

       

      Laura Kimball