3 Replies Latest reply on Oct 9, 2017 5:52 AM by Rui Martins

    Email Editor 2.0 Clone bug

    Rui Martins

      Hello,

       

      When attempting to clone a previous email, the all the links appear to be bugged as seen in this screenshots:
      With a clone: Image 2017-07-20 at 4.37.21 PM.png

      Without a clone: Image 2017-07-20 at 4.36.49 PM.png


      As you can see in the screenshots, when cloning, the link doesn't appear to markup correctly with the button.

       

      Waiting patiently for your feedback,

       

       

       

       

       

      Rafael Ramalho / Rui Martins @ Pixelmatters
      rafaelramalho@pixelmatters.com
      rui@pixelmatters.com

        • Re: Email Editor 2.0 Clone bug
          Rui Martins

          Hello, can someone look further into this issue? It's been 2 months and we still need to reply to our client on this.

           

          Thanks,

          Rafael Ramalho / Rui Martins @ Pixelmatters
          rafaelramalho@pixelmatters.com
          rui@pixelmatters.com

          • Re: Email Editor 2.0 Clone bug
            Dave Roberts

            It looks like maybe there isn't any content in the button - which is curious b/c there is still a button and it has different text than the "not cloned" version. The green arrow below shows the content in the section above it and the red arrow show the lack of content in the "First Link" box.

            Screenshot_092917_052112_AM.jpg

             

            By comparison, you'll notice the "not cloned" version has text in the panel (right) which matches the button text (assuming you've got some CSS uppercasing those letters)

            Screenshot_092917_052329_AM.jpg

             

            1. Are you using images for buttons or is that live text in a <div> or <table>?

            2. Can you post a file w/ the HTML or copy/paste the piece for that button (from the template) that you're having issues with? I've seen this type of strange behavior with nested editable elements, or funky syntax. You might also try the "Validate HTML" feature in the editor (top left) and see if that can catch any errors for you?