2 Replies Latest reply on Jul 19, 2017 1:14 PM by Sanford Whiteman

    Update tokens across entire instance

    Nicol Maurer

      We have recently changed our CRM to Salesforce. We had been using custom fields for nearly everything, but have now started using Salesforce system and standard fields. My big issue is updating tokens. I am referencing a custom field {{Salesperson}} for hundreds of nurture campaign emails that now need to reference 2 separate fields that I have had to create tokens for. {{Sales Owner First Name}} {{Sales Owner Last Name}}. And the same goes for the sales owner email and phone number.

       

      Before I set out to change all these emails one at a time, does anyone know of a way to replace in bulk? Preferably a solution that doesn't require developer experience?