AnsweredAssumed Answered

Token Object was Unchecked Automatically?

Question asked by Chris Wilcox Champion on Jul 18, 2017
Latest reply on Jul 18, 2017 by Dave Cunningham

I encountered an issue with a token I was modifying and wasn't sure if anyone else has encountered this problem.


I was editing some logic within an email signature token we created. After I updated the logic, I was having issues with some of the data points referenced within the token rendering correctly within our emails.  When I looked back at the token, one of the data points used within the token had been 'unchecked' from the right side integration settings, but I had not touched or modified those when making my updates to the logic.


I'm not sure if it's just user error on my part, or if there was a keystroke or shortcut that would trigger those data points to change, but wanted to see if anyone has any experience with something like this happening.