2 Replies Latest reply on Jul 18, 2017 10:01 AM by Darrell Alfonso

    MSI emails do not show up in Outlook sent box - concerns?

    Darrell Alfonso

      Salesperson talked to me today and complained that the MSI emails he sends don't show up in the sent folder.

       

      I thought about it and realized that since Marketo sends those emails, it won't show up, so the behavior is correct.

       

      This seller will probably stop using MSI because of this, and I don't really blame him as I use the Outlook Sent box all the time.

       

      Any solution to this?

       

      Thanks!