2 Replies Latest reply on Jul 20, 2017 11:57 AM by Amy Connor

    Survey in Email

    Lisa Kong

      Hi,

       

      Does anyone know if I can insert a survey where they can answer it in the email without clicking any links to fill it out? Please let me know.

       

      Thanks!

        • Re: Survey in Email
          JD Nelson

          I think you'll be hard-pressed to get this to work across all variations/clients out there. Litmus has been doing some interesting things, like embedded quizzes but when I tried to do it, it didn't work in Gmail (epic fail for me).

           

          There won't be any functionality you can do that won't require a link-click. You could pass data from email to hidden fields on a landing page, but you won't be able to capture data from the email without the explicit click.

          • Re: Survey in Email
            Amy Connor

            The only thing that's close to that is something like Delighted, which puts the NPS survey in the email. But it still takes them to a confirmation page where they can add more info to explain their rating.