2 Replies Latest reply on Jul 20, 2017 11:57 AM by Amy Goldfine Connor

    Survey in Email

    Lisa Kong

      Hi,

       

      Does anyone know if I can insert a survey where they can answer it in the email without clicking any links to fill it out? Please let me know.

       

      Thanks!

        • Re: Survey in Email
          JD Nelson

          I think you'll be hard-pressed to get this to work across all variations/clients out there. Litmus has been doing some interesting things, like embedded quizzes but when I tried to do it, it didn't work in Gmail (epic fail for me).

           

          There won't be any functionality you can do that won't require a link-click. You could pass data from email to hidden fields on a landing page, but you won't be able to capture data from the email without the explicit click.

          • Re: Survey in Email
            Amy Goldfine Connor

            The only thing that's close to that is something like Delighted, which puts the NPS survey in the email. But it still takes them to a confirmation page where they can add more info to explain their rating.