0 Replies Latest reply on Jul 11, 2017 4:06 PM by Jay Fenster

    Gleam integration & "unexpected error"

    Jay Fenster

      Hello Marketo fam, long time listener, first time caller.

       

      Today I attempted to use Gleam.io's built-in Marketo integration (documented here) to write new leads into the database from a sweepstakes entry form.

       

      I set up an API User role with all of the "Access API" boxes checked, then I created an API-only user, set the appropriate permission, and checked the API Only box.

       

      I then grabbed the endpoint URL, client ID, and client secret from Marketo's admin panel and entered them on the Gleam site. I created a new group list on Marketo and specified that as the target sitewide.

       

      Unfortunately, whenever Gleam tries to write a contact to the specified list, it returns an "unexpected error" message.

       

      Any thoughts on where I may have gone wrong here? Thanks in advance for your feedback.

       

      *EDIT*

       

      I had the list specification on "Use Site Settings," and that failed. When it was changed to the specific list on the campaign level it worked.