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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Grégoire Michel Jul 11, 2017 12:51 PM (in response to Robb Barrett)Hi Robb,
Thx for letting us know. I have another reason to avoid storing programs inside an engagement program
-Greg
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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Dan Stevens. Jul 11, 2017 1:29 PM (in response to Robb Barrett)Robb, are you referring to tokens at the EP level or nested program level (or both)? We have an EP template that we use when a new EP is needed in a workspace. In this example there's just one token:
When we clone this, this token stays in tact.
I would try this with one of our existing EPs with nested programs - but like you say, deleting these are a nightmare.
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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Robb BarrettJul 12, 2017 9:12 AM (in response to Dan Stevens.)
If you import a program from one workspace to another (because cloning never seems to work) then all tokens become Overwritten, even if they're the exact same value
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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Dan Stevens. Jul 12, 2017 9:27 AM (in response to Robb Barrett)are you "cloning" or "importing" a program? When we clone across workspaces (e.g., from our CoE workspace - where all program templates reside - to a country workspace), we don't experience issues like this.
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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Robb BarrettJul 12, 2017 12:02 PM (in response to Dan Stevens.)
Importing. I can't ever seem to get Cloning across workspaces to work for me.
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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Dan Stevens. Jul 12, 2017 12:18 PM (in response to Robb Barrett)By chance, are the tokens defined outside the program (e.g., at the campaign folder level - where they're inherited)?
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Re: Token Is In Use and Cannot Be Overridden - Nurture Nightmare!
Robb BarrettJul 12, 2017 2:05 PM (in response to Dan Stevens.)
Yes, there are folder level tokens.
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