6 Replies Latest reply on Jul 6, 2017 7:55 AM by Danielle Davis

    Segmentation Delays or Limitations

    Danielle Davis

      Hello,

      I recently created a new segmentation and I'm running into a few issues during my testing. My test contacts who were only in Marketo (and not in Salesforce) are showing up in the default segment when they fit all the criteria of another segment. It's working correctly for my test contacts who are in both Marketo and Salesforce. I just created the test records that are only in Marketo this morning so I'm wondering if there's either a delay for the segmentation to start working or if the leads need to be in Salesforce in order for it to work correctly (but I'm not sure why that would be the case).

       

      Has anyone else experienced similar issues or have any ideas?

       

      Thanks for the help!

      Danielle