AnsweredAssumed Answered

Tracking not work properly

Question asked by Digital OC on Jun 30, 2017
Latest reply on Jun 30, 2017 by Sanford Whiteman

Hi all,

 

I have a problem with marketo tracking, maybe some of you can help me to understand how to fix the problem.

I have created a program in which I have sync a SF database, then I have created an email in marketo and this email redirect to an external Lp in which I have put the Munchkin code to track all the activities. In this external lp is present a form.

 

All the activities done on the email are tracked correctly, while the activities on the lp are visible only after people fill in the form. This is a big problem for us because no actions result visible.

People who click on the lp are all known visitor so I expect they are recognize.

Do you have some suggestion to fix this issue?

 

Many thanks!

 

Margherita

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