5 Replies Latest reply on Jun 29, 2017 1:33 PM by Tim Cerato

    Sync to SFDC Changed Postal Code

      A lead visited our website and filled out a form where they gave us their Postal Code. After qualifying their self by visiting key web pages and downloading a pdf, they became qualified and synced to SFDC. However, in the Lead History in SFDC it shows that the Marketo Sync User changed the Postal Code from a Canadian one to 90210. Any thoughts as to why this would happen and maybe what workflows triggered this? The inferred state/region based off of the IP address closely matched that of the original Postal Code.