1 Reply Latest reply on Jun 27, 2017 1:14 PM by Grégoire Michel

    Change date in wait step

    Diana Doxtator

      Can you change the date within a smart campaign flow after the campaign was launched?

       

      I had a smart campaign that was a series of 5 emails. After the campaign was already started I had to change the date on the wait step for the second email to go out a couple days later than originally planned. I went into the flow and changed that date. I did this weeks before the second email was scheduled to go out. Today was the original date that the second email was scheduled and it went out. But when I go into the flow for that smart campaign it says the email is not scheduled to go out until June 30.

       

      I just don't understand why the email went out when it did. Can the date not be changed after the campaign is started?

       

      thanks.