3 Replies Latest reply on Jun 26, 2017 5:24 PM by Dan Stevens

    Functionality of Inactivity Filters

    Steven Musche

      When using the inactivity filters, I'm wondering how the logic applies to the constraints that you can add. For example, I want to exclude people that have had their Lead Status changed to 1 of 3 values in the past 30 days. I don't care what the current value for Lead Status is, only what happened in the past 30 days (meaning, if the status has since been changed to another status, I still want these people in my smart list). I want to know if I should include "New Value IS X,YZ" or if it should be "New Value IS NOT X,Y,Z"

       

      Screenshot below for what I currently have in place to achieve this.

       

      Screen Shot 2017-06-26 at 3.40.10 PM.png

       

      Put another way, I want this list to pull in everyone that has not had their lead status changed to No Reply, Disqualified, or Not Engaged in the past 30 days.

       

      Thanks in advance!