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How to Track Multiple Submissions for the Same Form

Question asked by Krista Muir on Jun 21, 2017
Latest reply on Jun 27, 2017 by Grégoire Michel

Hi there!

 

Say I have a Smart Campaign that says "When Form X is filled out, then Add to SFDC Campaign B with Status =

Responded" .

 

If a lead fills out Form X on Day 1, and then many days later, fills out the same form - How do you handle that Campaign Member Status get updated?

 

Is there a way or better recommendation to track:  even though the same form is filled out twice, the SFDC Member Status gets a new date stamp? This Date Stamp could potentially trigger an MQL status, will route to an SDR.

 

Thank you!

Krista

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