2 Replies Latest reply on Jun 20, 2017 12:18 PM by Amy Connor

    SFDC Campaign Sync for Email Blast and Webinars

    Amy Connor

      I haven't used the SFDC Campaign Sync feature very much (I usually just do it with Smart Campaigns). I have a question about how it works with Email Blast (mailbox) programs. Does it sync the people with status "Sent"? Or just "Opened" and "Clicked"? We don't necessarily want to include the "Sent" people in the SFDC campaign.  Similarly, we don't want everyone who is "Invited" to a webinar to be included in the SFDC campaign, just "Registered" and then "Attended" or "No-Show."

       

      Can this be accomplished with the Salesforce Campaign Sync feature, or do we need to continue to use Smart Campaigns?