Why can't you do
Fills Out Form X
Field X=A OR B
if A, then do X
if B then do Z
This wouldn't work as field X may already be populated by an A or B value from a previous form submission.
1 of 1 people found this helpful
Hi Halid Delkic ,
Use a "data value changes trigger", using the following constraints:
- Attribute: Field A
- new value is option B
- Source is Web form fillout
- Reason contains [URL of the landing page containing the form]
Works also with filters. Ex :
Perfect, many thanks Greg. This is exactly what I was looking for.
I am trying to do what you suggested as well but am not having any luck. I just created a new custom marketo field and set the values in the form where I am using it. When I go to setup a trigger in a smart campaign, it won't show me any values for previous value or new value. Am I missing a step?Martin Germain
You will only see values in the filter when the database has some in the fields. The fact that the picklists have values in the form has no link with the velues in the filters.
In the meantime, just enter the values manually in the filters.
Greg I have been searching HOURS for this solution. Thank you for contributing this to the Marketo community!
I have a follow up question to this if you may, does the "change data value" filter also include leads that are newly created?
For example, if Sam fills out Form A and Sam's lead record is created (Sam did not exist in the database before) with the value they populated in the form. If I use the filter "Data Value is Changed" will Sam be included? Or does the Data Value is changed only include existing leads who already have a specific field populated and then that value is changed to another?
New leads do not fire Data Value Changes. You have to account for both scenarios.