1 Reply Latest reply on Jun 15, 2017 1:48 PM by Sanford Whiteman

    If known lead, do not show popup (lighbox) form.

    Kat Narvaez

      We have some popup forms that display on certain sections of our website, after a few seconds. The problem is, we only need the popups to display for new visitors, not known leads. Is there an easy way to do this in Marketo?

        • Re: If known lead, do not show popup (lighbox) form.
          Sanford Whiteman

          Yes:

           

          • Hide the #mktoForm_nnn <form> element by default (you actually should always do this when using the Marketo lightbox functions)
          • Set the form to show Custom HTML for Known Leads
          • Add an easily findable element (like <div class="knownLead" />) to the Custom HTML
          • Check if that element exists on the form before showing the lightbox and (thus unhiding the <form>)
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