1 Reply Latest reply on Jun 16, 2017 1:42 PM by Josh Hill

    Gmail Insights Plugin Install

    Daniel Carroll

      Can anyone tell me if I am missing something with the setup of the Marketo Gmail/Chrome Insights Plugin. Am I right that all that is required for setup is to issue the license per user, setup the Chrome extension and both the Chrome Extension AND Gmail functionality should work described here - Using Marketo Insights for Google Chrome - Marketo Docs - Product Docs

       

      Following the install, I get it verified in Marketo Admin but nothing appearing in Gmail and the chrome extension gives me a message "It's like a Desert in here".

       

      Seems to be a step missing, but there is no other info available, the missing step I would think would be some sort of authentication of the Gmail account as per what is done for Outlook - MSI Plugin - Marketo Docs - Product Docs  but does't appear to be anything of reference.

       

      Any help would be great.