5 Replies Latest reply on Jun 13, 2017 11:14 AM by 01ff9d79bb2ecd8c84685f6e4141aaaeccb89ab6

    Create tasks based on engagement with certain topics (tags)

      I was hoping to use tags to generate tasks based on interaction with programs with certain tags, but i'm not finding a way to do that... Basically say someone opens only emails that have the product tag, after they've opened 3 emails we want a task to deploy to sales, is something like that possible? We want sales to know what the person is interested in. If they open only our emails about industry updates and nothing to do with us we don't know want sales to call them... Any thoughts or suggestions on how to categorize emails better for this use? Thanks!