8 Replies Latest reply on Jun 21, 2017 9:10 AM by Diego Villamizar

    Creating a new lead in a different partition

    Diego Villamizar

      Hi Everyone.

       

      Currently we have 4 different partition for each of our products(Schools). We also have a default partition that act as an Admin which is link with each partition individually.

       

      The issue we currently have is when a lead already exciting in one partition(School) and filled out a form for for a different school a new lead is not created, instead the exciting lead is updated with the wrong information which end up not been sync to SFDC as this rejected it for data validation.

       

      Is there a way that we can config the default partition to allow to created duplicates and re-assign the leads to a different partition ? 

       

      Appreciate any suggestions.