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Can't remove filter in nurture program transition rules

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Alycia_Simpson
Level 1

Can't remove filter in nurture program transition rules

I'm adding transition rules to move people from stream 1 to stream 2, pretty straightforward. However, the filters that were there from the marketo template cloned program I can't edit or remove so the flow step will move them to stream 2 and then move them to stream 1 again. How do I remove this greyed out filter?

Screen Shot 2017-06-01 at 12.15.24 PM.png Screen Shot 2017-06-01 at 12.15.18 PM.png

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David_Gaible
Level 7

Re: Can't remove filter in nurture program transition rules

Hi Alycia Simpson​,

At first glance, this looks like it would be the transition rules for pulling people into Stream 1. Can you double-check that is the case?

If you want to pull people into Stream 2 you should be editing the transition rules for Stream 2.

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3 REPLIES 3
David_Gaible
Level 7

Re: Can't remove filter in nurture program transition rules

Hi Alycia Simpson​,

At first glance, this looks like it would be the transition rules for pulling people into Stream 1. Can you double-check that is the case?

If you want to pull people into Stream 2 you should be editing the transition rules for Stream 2.

Alycia_Simpson
Level 1

Re: Can't remove filter in nurture program transition rules

Ha! You're right. Thank you1

David_Gaible
Level 7

Re: Can't remove filter in nurture program transition rules

Glad that was the case - I was going to be at a loss if it wasn't!