1 of 2 people found this helpful
Not sure if it helps, but I've never been successful using a shortcut within an email.
If by "shortcut" you mean "shortened link" Marketo itself works perfectly fine with such links.
Of course the remote link de-shortener needs to ignore and re-append Marketo's mkt_tok param but that's not Marketo's responsibility (and applies to any additional params).
We've been having a problem today with button links (order, CTA etc) not working. Links within free text boxes work.
Did you every figure out how to fix it?