2 Replies Latest reply on May 25, 2017 10:24 AM by 61ae2221a5c504f1e5d63c6cda235b736cd21378

    Optimal solution to opt out users from non marketing emails?

      Hi!

       

      Anyone have ideas on the best solution to opt out users from non marketing emails?

       

      We have a Salesforce sync and a field indicating whether or not the user is opted in to marketing emails only.

       

      When we get a request to keep a user in marketing emails but opt them out of service/transactional ones, what's the best way to handle this?

       

      Create another field for non marketing emails opt out?

       

      Maintain a separate opt out list for non marketing emails?

       

      etc.

       

      Thank you for your help!

       

      Emily