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Optimal solution to opt out users from non marketing emails?

Question asked by 61ae2221a5c504f1e5d63c6cda235b736cd21378 on May 25, 2017
Latest reply on May 25, 2017 by 61ae2221a5c504f1e5d63c6cda235b736cd21378

Hi!

 

Anyone have ideas on the best solution to opt out users from non marketing emails?

 

We have a Salesforce sync and a field indicating whether or not the user is opted in to marketing emails only.

 

When we get a request to keep a user in marketing emails but opt them out of service/transactional ones, what's the best way to handle this?

 

Create another field for non marketing emails opt out?

 

Maintain a separate opt out list for non marketing emails?

 

etc.

 

Thank you for your help!

 

Emily

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