2 Replies Latest reply on May 25, 2017 10:24 AM by Emily Henze

    Optimal solution to opt out users from non marketing emails?

    Emily Henze

      Hi!

       

      Anyone have ideas on the best solution to opt out users from non marketing emails?

       

      We have a Salesforce sync and a field indicating whether or not the user is opted in to marketing emails only.

       

      When we get a request to keep a user in marketing emails but opt them out of service/transactional ones, what's the best way to handle this?

       

      Create another field for non marketing emails opt out?

       

      Maintain a separate opt out list for non marketing emails?

       

      etc.

       

      Thank you for your help!

       

      Emily