2 Replies Latest reply on May 24, 2017 1:03 AM by Prinu George

    Delivered email is HTML or Text?

    Prinu George

      I had sent an HTML email and received a reply from someone. This person received the Text version of the email. I know Marketo automatically delivers the text version if HTML is blocked by the receiver.

       

      Is there a way to know what version of the email will be delivered (upfront) for a person based on his/her past email activity? Or any idea how to find this (which format was delivered) after the email is delivered?

       

      Thanks!

      Prinu