1 Reply Latest reply on May 12, 2017 1:12 AM by Grégoire Michel

    A/B testing

    Jeremy Nunez

      Hi all,

       

      We had an A/B test this morning when I realized something was wrong with the email. We were already well into the A/B test when I realized this and now that we just want to cancel the send and do a regular send of the winner at the point where we cancel the test.

       

      Now, I'm not seeing any options to cancel the test or even abort the program . What are my options? Ultimately I just want to "reset" the program and start from scratch.

       

      Thanks in advance

        • Re: A/B testing
          Grégoire Michel

          Hi Jeremy,

           

          Post these types of questions into Products . You will be more likely to get a quick answer. Champion Program is for questions about the program itself, an very few people are alerted of new posts there.

           

          Is it an email program A/B test or a champion/challenger?

           

          In a champion/challenger, you can designate a winner at any point in time. In a email program, have you tried deactivating the program?

           

          -Greg