4 Replies Latest reply on Dec 11, 2017 1:17 AM by Ravi Kiran Reddi

    New Salesforce Field Not Syncing correctly

    Paul Johnson

      My Sales Ops team created a new field in the the salesforce opportunity. The field is "number of quotes", which counts the number of quotes associated with the opportunity. The new field populated the number of quotes and is accurate in Salesforce.

       

      I now have this field in my marketo instance. But it isn't synching correctly. I read in the docs that for a field that already has data in salesforce, " If the field already has values in Salesforce, those values don't sync over to Marketo until the next record update."

       

      How can i manually update these records so the field is accurate?

       

      Thanks!