2 Replies Latest reply on May 4, 2017 8:34 AM by fb1acdfad5c15d1cbd7c507a0805f59f14548f9a

    Email script token not populating in mobile

      Hi!

       

      I'm fairly new to Velocity, and I'm currently testing out a script token that allows us to swap out the headshot in an email depending on the Lead/Sales Owner. It works great in the desktop inbox, but when I test it on mobile or view it online, the headshot doesn't populate. Does anyone know what could be causing this, and if there's a solution? Thanks!

       

      ##check if the lead owner first name is Brita
      #if( $lead.Lead_Owner_First_Name == "Brita" )
        ##if the lead owner first name is Brita, use her headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/BritaHeadshotInCircle.png")
      ##check if the lead owner first name is Derek
      #elseif( $lead.Lead_Owner_First_Name == "Derek" )
        ##if the lead owner first name is Derek, use his headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/DerekHeadshotInCircle2016_60px.png")
      ##check if the lead owner first name is Molly
      #elseif( $lead.Lead_Owner_First_Name == "Molly" )
        ##if the lead owner first name is Molly, use her headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/MollyHeadshotInCircle2016.jpg")
      ##check if the lead owner first name is Steven
      #elseif( $lead.Lead_Owner_First_Name == "Steven" )
        ##if the lead owner first name is Steven, use his headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/StevenHeadshotInCircle.jpg")
      ##check if the lead owner first name is Vince
      #elseif( $lead.Lead_Owner_First_Name == "Vince" )
        ##if the lead owner first name is Vince, use his headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/VinceHeadshotInCircle.jpg")
      ##check if the lead owner first name is Marc
      #elseif( $lead.Lead_Owner_First_Name == "Marc" )
        ##if the lead owner first name is Marc, use his headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/MarcHeadshotInCircle.jpg")
      ##check if the lead owner first name is Brad
      #elseif( $lead.Lead_Owner_First_Name == "Brad" )
        ##if the lead owner first name is Brad, use his headshot'
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/BradHeadshotInCircle2016.jpg")
      #else
        ##otherwise, use the headshot of Tom
        #set($image = "pages.linkup.com/rs/458-RJT-465/images/TomHeadshotInCircle2016_80x80 %281%29.jpg")
      #end
      <img src="${image}"></img>