2 Replies Latest reply on May 3, 2017 2:39 PM by Becky Schroeder

    Help! Tokens for Product Specific Scoring

    Becky Schroeder

      I'm setting up our scoring programs to score specific product interest. I created one program using tokens and then have been cloning the program for our other products.

       

      I've been changing the score field to the specific product score field after I clone (along with changing the campaigns, web pages, etc). But should I also be changing the tokens to be product specific? Does using the same token for all my scoring programs matter?

       

      For example, I'm using the token {{my.Web - Views Case Study}} right now in 3 programs (total of 6 when I'm done). Do I need to make it product specific - something like {{my.Web - IWB Views Case Study}} - so that token only works for that product?