2 Replies Latest reply on May 4, 2017 6:34 AM by 7503c11d85ce7dbff78854a44a8839d7e39bda50

    Product scoring

      Hi,

       

      Does anybody have a great example of creating scalable product scoring? I've searched through the forum but really can't find a great solution for this.

       

      Currently we use global scoring tokens but we have roughly 10 product areas that I want to be able to score independent of each other to be able to route them to the right engagement programs and ultimately our sales reps.

       

      Could a solution be to divide all the product areas in subfolders with their own scoring tokens and smart campaigns? If so how would you make sure that the scoring would trigger for the different areas - I would like to minimize the need for using specific naming conventions on URLs, programs etc. as these conventions can be faulty due to human typos :-)

       

      Any advise is really appreciated :-)