4 Replies Latest reply on May 3, 2017 8:20 PM by Gary Dillon

    Email Invalid to change to false when new email address added

    Gary Dillon

      We have contacts in our database with emails that are incorrect and then cause a hard bounce. Once this happens the "Email Invalid' field in marketo is checked as TRUE.

       

      Our customer service team then contacts contact and updates the email address in the database. However the "Email Invalid' field in marketo remains checked as TRUE. Is there a way that once a email address is updated in database the "Email Invalid' field in marketo is automatically checked as FALSE?