4 Replies Latest reply on Jul 6, 2017 1:58 PM by Elaine Sun

    Email Bounce CRM Best Practices

    Paul Johnson

      I'd love to get some input on best practices of actions you should make take place in your CRM after emails start bouncing. Any ideas? Should I remove the email address? notate on the email field something like "this email address is invalid"? Create a new field in salesforce stating the email is invalid?