AnsweredAssumed Answered

Unsubscribe rewriting by SFDC

Question asked by 43619 on Aug 15, 2014
Latest reply on Sep 16, 2014 by caa8f0bba4de5ebb37e5fe100e07e217370a392c

Have any other SFDC / Marketo users found that SFDC is reversing unsubscribe information and then overwriting the Marketo values?

I'm having a problem where someone will unsubscribe, things will be perfectly updated in Marketo, Marketo will sync with SFDC, and SalesForce will then reverse the unsubscribe. (SERIOUSLY?! Yeah, I know.) 

Has anybody else had this problem? Marketo support could only tell me it's got to be resolved on the SalesForce side, and my SFDC admin can't figure it out.