2 Replies Latest reply on Apr 28, 2017 8:16 AM by 57adbfedd6af6d5edb01a91434cfd6622e3fb236

    MSI/Outlook Integration

      Hi All,


      We are rolling out MSI in SFDC and the Outlook plug-in for our SDRs. I am wondering if there is an easy and scalable way to trigger an alert to the SDR when there email sent through MSI in SFDC or through the Outlook Plug-in is opened or clicked?

       

      If this is possible how would you all approach it?

       

      Best,

      Murph