11 Replies Latest reply on Apr 27, 2017 2:06 PM by Eric Salalmon

    Click link, add to list

    Jason Rydzewski

      I have a program where I am sending out an email for people to be notified in the future about upcoming courses. In this email I am looking to capture each person who click the link to get notified by course A. This goes for the rest of the upcoming courses A through D. So far I have created Smart Lists which states: Clicks Link in Email- Email name and Link is - the link to the landing page that says thank you for inquiring about course A, you will be notified once the course is available. In the flow step - Add to List - If - Clicked Link in Email - is - landing page link - List Name - Reminder (Course A)

       

      I have created a Smart List for each course.

       

      My question is if someone clicks on multiple landing pages for different courses will they all be placed in the list that have clicked. So if Guy 1 Click Course A, B, D will his name appear in all lists?

        • Re: Click link, add to list
          Sanford Whiteman

          Jason, can you move this to Products first? Central is for general mktg topics.

          1 of 2 people found this helpful
          • Re: Click link, add to list
            Grégoire Michel

            Yes they will, if I understand well your explanations

             

            If you could provide screenshots of your various smart campaigns smart lists and flow steps, we would be able to make sure.

             

            -Greg

            1 of 1 people found this helpful
            • Re: Click link, add to list
              Rachit Puri

              Like Greg mentioned, the lead which clicked Course A, B, D will show up in all the different smart lists. You will have to decide whether you want to send them notification emails for all the courses which the clicked or just any specific one. From your explanation, it appears that you have not used any form on the landing page where the user can confirm his interest. Is that right? If so, I would recommend putting up a form with a single button that says, Yes, I am Interested. That might help in better conversion.    

              3 of 3 people found this helpful
              • Re: Click link, add to list
                Sanford Whiteman

                Still should move this to Products to maintain the focus of each Community space.

                 

                Long as others are answering here, though, I'd add that actioning a Clicked Email as an "instant form submit" is problematic for technical reasons. Mail security scanners that pre-follow all your links will lead to false positives, and in turn to unwanted emails.I would follow Rachit's advice and host a real form with a confirmation button.

                • Re: Click link, add to list
                  Eric Salalmon

                  Yes they will be added to all the lists, but if you want you can say if A&B&D prevent from flow and add it to an A&B&D targeted list the catch with that is that there will be at least 24 different possible combinations of 3 and 12 combinations of 2 so you will need to account for an additional 36 lists.

                    • Re: Click link, add to list
                      Jason Rydzewski

                      Hey Eric,

                       

                      I am not sure I am fully understanding how I would need 36 lists. Maybe I did not explain my question well enough.

                       

                      Lets say I have 3 courses people can be notified for. They click on the button that say "Notify Me" and then they are driven to a landing page that says "thank you we will contact you via email once the course is available". My question is: will there be any issues if someone click on course A button and Course B button to get notified when the course is available? Just a reminder there is no form rather just a button linked to a landing page

                        • Re: Click link, add to list
                          Eric Salalmon

                          Sorry I wasn't clear either.

                           

                          If person clicked link A,B&D and were added to list A,B &D they would receive all the information on each of the flows associated with the list, but if you wanted to prevent that then you could set rules.

                           

                          For example: if clicked ABD add to ABD list, but if clicked AB then add to AB list, those lists would have combined segments also given that there are 4 values that could exist the and each combination would be 1 value less because you can only use each value 1 times the number of list combinations would be (4*3*2)+(4*3)=36 and if you add the original 4 lists that leads to a grand total of 40.

                           

                          But this would only be the case if you wanted to prevent the system from bombarding them with emails.

                           

                          I wonder if you could use a velocity script if member of AB only send email A but add content (module)BD to email?