19 Replies Latest reply on Apr 24, 2017 1:45 PM by Jamie Barclay

    CTA button coding is not tracking the downloads - looking for input on this.

    Jamie Barclay

      I'm hoping you can help.  Because images don't always show up in email clients, our creative team back end coded this CTA button:

       

      Here is the code:

      <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="http://mrktoa.blueshieldca.com/rs/417-JXY-489/images/A50126_4-17.pdf" style="height: 56px; v-text-anchor: middle; width: 220px;" arcsize="63%" stroke="f" fillcolor="#00ae68">

      <w:anchorlock/>

          <center>

      <![endif]--><a href="http://mrktoa.blueshieldca.com/rs/417-JXY-489/images/A50126_4-17.pdf" style="background-color: #00ae68; border-radius: 35px; color: #ffffff; display: inline-block; font-family: Arial, sans-serif; font-size: 18px; line-height: 44px; text-align: center; text-decoration: none; width: 320px; -webkit-text-size-adjust: none;" target="_blank">Download details</a><br /><br /> <!--[if mso]>

          </center>

        </v:roundrect>

       

      I just ran a test and the tracking code is not being applied so Marrketo does not view this/report the link (to the PDF).

       

      Do you have thoughts on how we can use CTA buttons like this in the email and still have Marketo report on the clicks/downloads?

       

      Thank you.