1 Reply Latest reply on Apr 12, 2017 5:33 AM by Grégoire Michel

    No Results in Dashboard for AB Testing

    Jagdeep Kaur

      The dashboard does not show any results for AB testing of a particular program.

      The AB testing was done on the basis of Subject Line and scheduled for March 22 - 23. However, the AB test did not run on the scheduled date. But the winner email was sent after that i.e. March 23 (after the scheduled time) to the target audience. The previous programs do show the results of AB testing.

      Attached are the screenshots for better understanding of the issue.

      Can somebody provide the possible reasons as to why AB Testing could have failed along with a solution for the same?