3 Replies Latest reply on Oct 24, 2017 2:22 AM by Harish Gupta

    Unsubscribe Number in Email Performance Report

    Makiko Hultz

      Hello! I created an email performance report for a campaign that we just launched. The total number of unsubscribed is showing as 55 in the report but when I created a smart list for the people who unsubscribed the email, the total number is coming up as 118. Does anyone know why these numbers are not matching up? Any feedback is much appreciated. Thank you!