1 Reply Latest reply on Apr 7, 2017 9:26 AM by Grégoire Michel

    Assigning An SFDC Task To Someone Other Than A Lead/Contact Owner

    Bethany Dunich

      Hello -


      Looking to see if the below scenario is possible. All of our leads are assigned to a rep company. They have a lead owner but this is not the person that is actually managing the leads, it is a rep at the assigned rep company. Is there a way to dynamically send an alert to the assigned rep company (which is a populated field on a leads profile in SFDC) rather than the lead owner, account manager or a specific email address?