6 Replies Latest reply on Apr 19, 2017 1:15 PM by Devraj Grewal

    Decreasing a Wait Step

    John Reynolds

      I'm sure this has been asked and answered, but couldn't find the answer in the first 5 search results I looked at, so figured I would ask again. Many thanks to somebody with the knowledge taking the time to answer this:


      What happens to leads that are in a wait step, when the wait step time is decreased?

       

       

      Background: Let's say we're working on filling out the rest of a campaign and desire to keep everybody in the same campaign, as it progresses. Can we add a final wait step to put them in a holding pattern until the rest of the campaign gets flushed out? e.g. Setting the Wait time to 40 days and then decreasing it to 1 minute, once the next step is defined?

       

      Again, thanks for answering this!!

       

      -JR