2 Replies Latest reply on Jun 23, 2017 11:07 AM by Darrell Alfonso

    Varying processes for inside and outside sales teams

    Darrell Alfonso

      We are growing our inside sales teams, historically we have relied only on outside sales (account execs/directors, senior level).


      As I am building out new processes for this some things stand out right away.

      • inside sales/SDR's can review leads much faster and have the bandwidth to review less quality leads
      • for existing prospect accounts, when should new names be assigned to the account exec and when should it stay with the SDR
      • colleagues have been suggesting a new "meetings set" lead status for SDR use
      • The pros and cons of having only SDR's review net new leads coming in


      Would love others' thoughts and experience on this and if you have other considerations that are important to keep in mind.