4 Replies Latest reply on Apr 6, 2017 3:02 PM by Lynn Ray Pardo

    Would editing an existing custom email template automatically update emails using it?

    Lynn Ray Pardo

      Hello,

       

      Last night we discovered a mistake in a new custom email template.

       

      Our developer fixed the mistake, today.

       

      Meanwhile, an approved email was using the template with the mistake.  Would our developer's fix automatically update the approved email if it had not been sent yet?

       

      If not, does the approved email have to be scrapped and rebuilt completely, or could we just unapprove, then re-approve it to automatically update with the new template?  (It was a relatively minor change in the template, but grossly affected our campaign.)

       

      Thanks,

      Lynn