4 Replies Latest reply on Jun 6, 2017 8:38 AM by Ali Proehl

    Segmentation not working in Sales Force Email Templates

    Ali Proehl

      I created segmented content in Marketo so that the signature line would change based on who the Account Manager of the lead was. When I did all my testing in Marketo, everything was populating correctly based on who the Account Manager of the lead was. (Aka Mary is the Account Manager and so Mary's signature line populates the bottom of the email.)

       

      However as soon I published these email templates to Marketo Sales Insight and tried to test them, segmentation stopped completely.

      Anyone know how to fix this?