1 of 1 people found this helpful
No, you cannot directly. There are some options
- Send one alert per week per lead.
- Train team to use Sales Insights or generate a report.
- Create Smart List Subscription based on Lead Owner or Territory for Opened Email IS ANY IN PAST 1 day.
I really question the idea of sending Alerts on Opens, or even clicks. You should gate leads until MQL or if they request direct help. Sales will always tune out alerts at a high volume when it's clear they are low value.
The alerts are for existing clients - it's an opportunity to upsell.
Thanks for the insight!