AnsweredAssumed Answered

Send alert to my.token only works with trigger based smart campaigns

Question asked by 75ad8872d3212cb40768ccaecd5f3afde8429772 on Mar 26, 2017
Latest reply on Mar 26, 2017 by Dan Stevens.

Hi all,


Humble pie for me. Recently I raised a ticket, as send an alert off a batch campaign to a token email address wasn't working.


I had not idea that this was not possible so I though I would share in-case anyone searched for a similar problem.


Support quote
'In closing, converting that campaign to a trigger will make it so your My Tokens work in alert flow steps.'


To solve I created a trigger campaign and used the 'campaign is requested'