AnsweredAssumed Answered

False positive Email delivered?

Question asked by Jeremy Nunez on Mar 24, 2017
Latest reply on Mar 27, 2017 by Sanford Whiteman

Hi all,

 

Has anyone encountered a Marketo where an email is getting marked as sent/delivered when in fact it has bounced? We had a situation where someone received an email, clicked on the email and it changed her score within our scoring system, according to Marketo, but it turns out that the email address hasn't been in use for years when we contacted the company.

 

Any thoughts?

 

Thanks

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